Service Edge: 101 Companies That Profit from Customer Care Ron Zemke

ISBN: 9780517076286

Published: September 11th 1991

Hardcover

0 pages


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Service Edge: 101 Companies That Profit from Customer Care  by  Ron Zemke

Service Edge: 101 Companies That Profit from Customer Care by Ron Zemke
September 11th 1991 | Hardcover | PDF, EPUB, FB2, DjVu, AUDIO, mp3, RTF | 0 pages | ISBN: 9780517076286 | 5.15 Mb

This landmark business book points the way for business managers to build a service ethos into their corporate cultures. Presents 101 detailed and revealing examples from all aspects of business, industry, and even government.



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